Tom Francis stepped in to help us when our realtor became ill, and he was instrumental in selling our house on the first day it showed–we had to choose among eight offers! Tom also helped us buy our current home. He’s first-rate in all respects–you can’t do better than to give him a call.
Professionally, I can’t say enough about Tom Francis for all real-estate matters in our area. Before we sold our house, he took us through each step, and he stayed late on the evening of the sale to make sure all went well, down to the last detail. Personally, he’s patient, knowledgeable, and a calming influence during a stressful time.
My wife Heather and I have had the pleasure of working with Tom in a variety of ways; buying, selling and even renting properties. Tom has been incredibly helpful in countless ways, preparing us to be as successful as possible in each transaction, assisting us with what to expect, and even anticipating our concerns along the way. We would highly recommend his services!
JASON AND JEAN C.
Tom provided us expert advice and wise and strategic counsel that secured our dream home for us through the lengthy negotiation of a short sale. Because of this, as well as his knowledge of the real estate field, and strong advocacy and follow-through on our behalf, we have recommended him to co-workers, friends, and family members who were looking to sell or buy a home, all of whom have been delighted with Tom’s service as their agent.
BRENDAN AND JUSTINE CAMPBELL
Working with Tom Francis and his team made our home buying process smooth and successful. Tom is not only a seasoned real estate professional with some of the most top notch skills in the business; he is helpful, honest, thoughtful, and genuine. He was never selfish, and explained everything we needed to know in terms we could understand and never judged us or grew impatient with us as we navigated through the process as first time home buyers. These qualities meant that we could trust in him fully, and our time spent with him was not only enlightening, but reassuring. We would highly recommend Tom Francis to anyone who wants to not only work with the best, but to feel appreciated.
It was an absolute pleasure working with Tom and his team. Tom is a seasoned real estate professional with a vast knowledge of the housing market in the area. Tom helped me prepare and win an offer on a home in less than 48 hours, even when there were already several other offers on the house. Once the offer was accepted, Tom and his team were extremely responsive and helpful throughout the process. We knew we had an advocate on our side and every aspect of the closing process was managed impeccably. I would highly recommend working with Tom to either buy or sell a house. His expertise is invaluable, especially in the complicated and competitive market that we are in.
JEREMY AND KIM BRIGHT
“Tom Francis is thorough, professional, and responsive. He took the time to understand our needs and wants to ensure we found the right home for our family. Tom is extremely knowledgeable about every aspect of the home selling and buying process. He is easy to work with and dedicated to his clients’ needs. During our time working with Tom, he made us feel as though we were his only client (despite having several clients he was concurrently working with). We highly recommend Tom and his team. They went above and beyond to ensure a happy ending to our home selling/buying experience!”
Now that the dust has settled I wanted to take the time to sincerely thank you for all the help. You were a pleasure to work with and were a immense help in guiding me through the home buying process. God willing this will be the first of many and I look forward to calling you when the time comes. Thank you for all your hard work and you better believe I’m recommending you to all my friends and family!
Tom and his team recently helped my brother and me sell our parent’s family home of over 60 years. As difficult as it was to turn lose the family house, Tom provided us with the best professional and respectful guidance and advice one could receive. The house was only on the market for a few days before we received a very acceptable (as is condition) offer. As an expert in the local area, he determined a sale price that was spot on. Their attention to detail and follow-through made us very comfortable during the entire process, including settlement. We would definitely rate Tom and his team (especially Claire) five-star service.
RAY AND ASHLEIGH
As a commercial real estate professional, I can honestly say that Tom Francis is the best residential real estate professional that I have ever encountered. Tom was a stellar professional throughout our home-buying process. His entire team went above and beyond our expectations on every level. Tom was extremely responsive and would react to our calls at any time. We were searching for a professional for over 6 months without success before Tom was recommended. On several occasions Tom would address our concerns or questions with other professionals within a matter of minutes, which speaks to his reputation and network within the industry. Tom was very knowledgeable about the neighborhoods and areas that we were interested in. Tom was willing to offer his expert opinion but made it very clear that we as the homebuyers should make the decision that made us comfortable. Tom never had the pushy salesman mentality that we had previously experienced. Our initial budget was constrained but Tom never made us feel like we were any less important. In fact, Tom made us feel like we were his most important clients. This hands on and attentive approach made us feel like we could really trust that Tom had our best interest at the forefront. Tom also negotiated for our transaction exactly as requested. He offered his historical expertise, knowledge and suggestions to fight for our key negotiation points and we were able to secure exactly what we wanted at the price we were willing to pay. I would have no reservations about recommending Tom to anyone who was looking to purchase a home in Arlington.
Out of all of the wonderful people in our office, Tom is the most wonderful. He is good to everyone, offering his help and friendship in a way that is completely kind and generous. He is also on board for every outreach project that we do. He is the most fun person in the office, as well. Just sitting and talking to Tom makes me happy. He is always ready to do something funny and outrageous to bring everyone to laughter or tears, without any ego in it at all. Yet he is a very serious person and professional in every sense concerning his business. He is a rock. He loves what he does and he loves life.